How do I return an item?

ALL orders are custom/bespoke which are final with no returns or exchanges.

Cancellation & Refund Requests: Requests are honored if the request has been made within 24 hours after the order was placed. If a rush order is requested and ships prior to the 24 hour window following the time that the order is placed, then the buyer automatically waives that right of a cancellation and or refund.

Returns: In the rare instance that we make an error on your order, a customer must contact us within 7 days of the delivery date. Once the return/exchange is approved, the buyer has 7 days to ship the item(s) back in its original condition. Returns/exchanges that are received outside of the 7 days will be deemed null and void.

Delivery Policy: All items are custom and made to order so the timetables for delivery will vary depending on different variables.

Pre-paid services: When a customer has to send in item's for custom modification or work are also non-refundable. The item that is scheduled for service must be received within 20 days of the date of purchase, otherwise the transaction is deemed null and void.

You agreed to the Terms and Conditions and Return Policy when doing any the following:

  1. Placing an order.
  2. Sending payment.
  3. Clicking on of the following buttons during the Checkout process:
    1. Proceed to Checkout
    2. Paypal
    3. P or Paypal Pay Later
    4. Venmo
    5. Pay